Client Experiences
What families say
after working with us.
The measure of our work is whether clients feel properly heard, whether documents hold, and whether families come through difficult situations with their relationships intact.
← Back to HomeIn their own words
"My late father passed without a will and the family was unsure how to proceed. Ahmad Hairul walked us through the administration process step by step and never made us feel that we were asking too many questions. The matter was settled within the year — something I had not expected."
Norizan binti Kasim
Kota Belud, Sabah · March 2025
"I came to prepare a will and was pleasantly surprised by the care that went into the meeting. Liyana took time to understand our family situation — we have two stepchildren — and made sure the document was specific enough to remove any ambiguity. The whole process was calm and unhurried."
Raymond Chong
Tawau, Sabah · February 2025
"Our family faced a contested matter and it was an emotionally difficult time. What I valued was the written update after every development — it meant we were never left in the dark or waiting by the phone. The matter eventually settled before going to a full hearing, which the firm had worked toward from the beginning."
Siti Hajar binti Ibrahim
Kota Kinabalu, Sabah · January 2025
"I engaged the firm to prepare a trust for assets I wish to pass to my grandchildren. Roderik helped with the administrative side and kept things moving. The usage note that came with my certified copies was something I did not expect — it explained clearly what to do when the documents are needed. A thoughtful touch."
Datuk Theophilus Majimbun
Sandakan, Sabah · March 2025
"I had attempted to prepare a will through a general law firm previously and felt the lawyer was handling too many things at once. With Benih Wasiat, the whole conversation was focused. The memorandum they prepared after our session was detailed and accurate. I felt confident when I signed."
Lim Hui Shan
Keningau, Sabah · February 2025
"The planning session was more thorough than I had anticipated. By the end of it, I realised there were assets I had not thought to include, and family arrangements I had not considered from a legal perspective. The written memorandum gave me something concrete to review and share with my spouse before any document was prepared."
Jefri bin Amir
Lahad Datu, Sabah · April 2025
How these situations came together
Case Study — Estate Planning
A family business and three adult children
The Situation
A business owner in Kota Kinabalu wished to pass on both his company shares and a family property to his three adult children. Two were involved in the business; the third was not. He wanted to ensure neither branch of the family felt treated unfairly.
Our Approach
The planning session uncovered several considerations that had not been explicitly addressed, including the third child's entitlement relative to the business interest. A trust structure was recommended alongside the will. A letter of wishes set out the client's reasoning, to be available to the executor if questions arose later.
The Outcome
All documents were executed within three weeks of the planning session. The client shared copies with all three children during his lifetime, which he said relieved a tension that had existed in the family for some years. The documents remain in secure storage.
Case Study — Contested Matter
A disputed will and an allegation of undue influence
The Situation
Following the death of an elderly mother, two of four siblings alleged that the will had been prepared under undue influence by the eldest sibling, who stood to receive the majority of the estate. The alleging siblings approached us for representation.
Our Approach
We reviewed the documents and the circumstances of the will's preparation. We identified that a negotiated redistribution, agreed among siblings, was more likely to preserve the family than a contested hearing. We facilitated four rounds of structured correspondence before proceedings were filed. An agreement was reached in the fourth round.
The Outcome
The matter resolved without litigation. The estate was redistributed by consent deed within six months of the initial enquiry. All four siblings were represented by their respective solicitors at the final agreement. The timeline was shorter and the cost considerably lower than contested proceedings would have been.
Case Study — Document Drafting
Coordinating a will with EPF nominations and insurance policies
The Situation
A client had an existing EPF nomination that predated her remarriage and no longer reflected her wishes. She also had two life insurance policies with different nominated beneficiaries. Her will, if drafted without considering these, would have created contradictions.
Our Approach
During the planning session, we mapped all assets including the non-estate assets passing by nomination. We flagged the contradictions and prepared a coordinated set of documents: a will covering the residual estate and letters supporting the client's instructions to update her EPF and insurance nominations accordingly.
The Outcome
The client left with a coherent picture of how all her assets would pass and what she needed to do outside the will to align everything. All documents were executed within two weeks. She returned the following year to make a minor update after the birth of a grandchild.
The practice at a glance
Years in Practice
Estate Plans Completed
Average Client Rating
Contested Matters Resolved Without Court
We would be glad to speak with you
If you are considering your estate or dealing with an inheritance matter, a brief conversation with us costs nothing. We are available during office hours and welcome enquiries by phone or form.
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